General Terms of Reference

This Privacy Policy ("Policy") is an internal policy of Aktis Group Ltd. and shall be binding on all employees, services and business units of Aktis Group Ltd. The Policy governs the terms of use of the holidaygreece.eu online services as well as the collection and processing of data about users of the holidaygreece.eu network as provided by them while using the holidaygreece.eu website.

Access to the Holiday Greece online services is free and open to all users of the Internet. Users of the Holiday Greece services are guaranteed anonymity when using the services of Holiday Greece.

Aktis Group Ltd. determines the purposes and means for the processing of personal data and processes the personal data obtained from the online services of Holiday Greece.

User data

The holidaygreece.eu website does not collect any personal data about its users.

The data collected by the holidaygreece.eu website during the course of its use are depersonalised. The user is not identified while using the site.

The anonymised data transmitted to the holidaygreece.eu website are data automatically transmitted to the holidaygreece.eu website in an anonymised form by the user's devices. This can include information regarding the user's device, browser, request, or operating system.

Personal data transmitted to holidaygreece.eu includes information submitted by users to holidaygreece.eu during the registration process, when making a reservation for services, subscribing to newsletters or fulfilling an online form or program module. This can be your name, your contact information including phone number and email address. This information is required for the company to be able to contact the customer to confirm the reservation, clarify details of the reservation, send the newsletter etc.

Although Holiday Greece does not verify the information provided by users of the Website, it assumes that the information provided is current, correct and sufficient to fulfil the purposes for which it is requested. You assume full responsibility for any information provided to you that does not meet the above requirements.

The holidaygreece.eu uses cookies in order to record information concerning the use of the pages of the resource. This includes information about the server by which the user accessed the resource, the browser used, and the resources through which the user found out about holidaygreece.eu. The data obtained are non-personal data and are necessary to improve the marketing policy of the company and the products/services offered. The user's personal data is not collected.

Use of user data provided

By accepting the privacy policy of the company, you automatically consent to the use and processing of the above data for the purposes of the company's services.

The company only collects the data necessary for the quality of the service(s) provided. This may include, but is not limited to, your contact details, your name and surname for airport pick-ups, your flight number for the purpose of keeping track of possible changes in your schedule and other information required for the provision of the service.

Any online payments made on holidaygreece.eu are made by using a highly secure online payment page. There is no recording/saving of your personal, bank and card data. You do not have access to the controlling, transferring and payment processor. If you book a Holiday Greece service via an official Holiday Greece affiliate site, the said affiliate site has access to the data you have provided at the time of your booking, but not to the payment transaction or the bank details used to pay for the services and products of Holiday Greece.

For purposes of quality service, Holiday Greece may pass on information provided by you during the reservation process to cooperating companies or persons involved in the provision of the service. Such entities may include companies and third parties, whether inside or outside of Greece insofar as the nature of the service is concerned. The company hereby guarantees that the users' data are transmitted for the sole purpose of the quality of the service and will not be used for any other purpose. In this case, the confidentiality rules apply to all those who have access to the data in question.

Data provided by the user when booking a service may be used by the company in the future to send you newsletters with service offers, promotional offers and discounts, as well as to participate in surveys. In the latter case, the company undertakes not to disclose information obtained from the user by participating in surveys without the permission of the user. At any time, users may unsubscribe from this information by clicking on the appropriate link at the end of the newsletter, or by sending an e-mail to info@holidaygreece.eu.

Protection of supplied user data

The company guarantees that all necessary measures have been taken to protect the data provided by users against loss and unlawful use. This applies to both paper and electronic media.

Access to the data provided by users is restricted to duly authorised staff members and is intended solely for the purpose of providing the service, improving the quality of the service or improving the performance of the company's services. All persons who have access to the data are subject to the confidentiality obligations of the company. The only exceptions are cases where the user has made his/her personal data freely available or has otherwise made the personal data available to an unrestricted circle of people.

In order to improve the quality of services provided, the company keeps records of bookings and service orders. The data is stored in a customer database and is protected in accordance with the privacy and data protection policy.

If you do not wish your personal data to be stored in the company's customer database, you must send a notification to info@holidaygreece.eu. The user has at any time the right to give or withdraw their consent to the processing of their personal data by sending an electronic notification to the specified email address.

The Company will, at any time and at the user's request, inform the user of the existence and processing of his data and will be obliged to change, delete his personal data or disclose it to third parties.

The company is liable for violation of the privacy rules set out in this policy in accordance with the provisions of the law.

Cookies

Aktis Group Ltd notifies you that the holidaygreece.eu website uses cookies in its operation.

Cookies are files that communicate certain impersonal information to the website you visit. Depending on the specific type of cookie, their use simplifies the website for future visits by saving certain settings, providing relevant information, correcting website errors, ensuring the security of personal data when registering for services, or helping the website to collect information to improve its services.

When you log in to holidaygreece.eu you will be notified that the website uses cookies in its operations. You can disable cookies by modifying your web browser settings.

You can always delete, block or accept cookies from your device.

By accepting the cookie policy of holidaygreece.eu you automatically agree to the storage and use of cookies by the site's services.

Changing the privacy policy of the company

The company may at any time unilaterally change its Privacy Policy. The Privacy Policy, freely available on holidaygreece.eu, is deemed to be valid.